Privacy Policy | Apex Lock N Key — Middlesex County, MA

1. Introduction

Apex Lock N Key ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us for locksmith services in Middlesex County, Massachusetts.

2. Information We Collect

We may collect the following types of information:

Contact Information: Name, phone number, email address, and service address when you submit a contact form or call us.
Service Information: Details about the locksmith services you request.
Usage Data: Information about how you interact with our website, including IP address, browser type, and pages visited.
Communications: Records of your communications with us, including SMS messages.

3. SMS / Text Messaging

When you reach out to us via SMS for the first time, you will automatically receive an opt-in confirmation message:

Apex Lock N Key: Thanks for reaching out to Apex Lock N Key. Please reply YES to confirm you're willing to receive texts from us.

You must reply YES to opt in to receive text messages from us.
Message and data rates may apply.
You may opt out at any time by replying STOP.
For help, reply HELP or contact us at [email protected].
We do not share your phone number with third parties for marketing purposes.

4. How We Use Your Information

To provide and schedule locksmith services.
To respond to your inquiries and communicate with you.
To send service-related SMS messages (with your consent).
To improve our website and services.
To comply with legal obligations.

5. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business, provided they agree to keep your information confidential. We may also disclose information when required by law.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

7. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at [email protected] or call +1 (978) 800-7131.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Apex Lock N Key

Middlesex County, Massachusetts

Phone: +1 (978) 800-7131

Email: [email protected]