Terms of Service

1. Acceptance of Terms

By accessing our website or using any services provided by Apex Lock N Key ("Company," "we," "our," or "us"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Services

Apex Lock N Key provides professional locksmith services in Middlesex County, Massachusetts, including but not limited to:

• Automotive locksmith services (lockouts, key programming, transponder keys)
• Residential locksmith services (lock installation, rekeying, lockouts)
• Commercial locksmith services (access control, master key systems, lock installation)
• Emergency lockout services available 24/7
• Security consultations and assessments

3. Service Area

Our services are primarily available throughout Middlesex County, Massachusetts. Service availability outside this area may vary. Please contact us to confirm service availability at your location before scheduling.

4. Pricing & Payment

• All prices are quoted prior to service and may vary based on the complexity of the job, time of service, and parts required.
• Emergency and after-hours services may incur additional fees.
• Payment is due upon completion of services unless otherwise agreed in writing.
• We accept cash, major credit cards, and other payment methods as indicated at the time of service.
• Quoted prices are estimates and may change if the scope of work changes upon inspection.

5. Proof of Ownership / Authorization

For security purposes, customers must provide valid proof of identity and ownership or authorization before we perform any locksmith service. We reserve the right to refuse service if adequate proof cannot be provided. This policy exists to protect property owners and comply with applicable laws.

6. Warranty & Liability

• We warrant our workmanship for 30 days from the date of service.
• Manufacturer warranties apply to parts and hardware as provided by the manufacturer.
• Our liability is limited to the cost of the service performed.
• We are not liable for pre-existing damage to locks, doors, or property.
• We are not responsible for indirect, incidental, or consequential damages.

7. Cancellations & No-Shows

We ask that you notify us as soon as possible if you need to cancel or reschedule a service appointment. A service call fee may apply for no-shows or cancellations made after a technician has been dispatched to your location.

8. SMS Communications

By providing your phone number and opting in to SMS communications, you agree to receive text messages from Apex Lock N Key related to your service requests, appointment confirmations, and follow-ups.

• Message and data rates may apply.
• You may opt out at any time by replying STOP.
• For help, reply HELP or contact us directly.
• We do not share your phone number with third parties for marketing purposes.

9. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Apex Lock N Key and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content without our express written permission.

10. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, without regard to its conflict of law provisions. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts located in Middlesex County, Massachusetts.

11. Changes to Terms

We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with an updated date. Your continued use of our services after any changes constitutes your acceptance of the new terms.

12. Contact Us

If you have any questions about these Terms of Service, please contact us: